(8th September 2020) Cormac Keenan, Head of Trust and Safety, EMEA

TikTok is a space for inspiring creativity and bringing joy. As Head of Trust and Safety, EMEA, my team and I work to promote a safe and positive experience so that everyone - from emerging artists to dancing grandparents - can be free to express their creativity.

Part of what makes TikTok unique is that our community - people from all walks of life - can be their authentic selves, and we don't want this to change. It's why we are focused on protecting our users from content, like hate speech, that could interfere with their ability to have a positive experience. 

Today, I'm pleased to share the news that TikTok is joining the European Commission's Code of Conduct on Countering Illegal Hate Speech Online. We have never allowed hate on TikTok, and we believe it's important that internet platforms are held to account on an issue as crucial as this.

Our Community Guidelines - the standards we ask our growing global community to adhere to - prohibit any form of hateful speech or ideology. We have a zero-tolerance stance on organised hate groups and those associated with them, like accounts that spread or are linked to white supremacy or nationalism, male supremacy, anti-Semitism, and other hate-based ideologies. We also remove race-based harassment and the denial of violent tragedies, such as the Holocaust and slavery.

Our ultimate goal is to eliminate hate on TikTok. We recognise that this may seem an insurmountable challenge as the world is increasingly polarised, but we believe that this shouldn't stop us from trying. Every bit of progress we make gets us that much closer to a more welcoming community experience for people on TikTok and out in the world. 

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